01
Network & connectivity
- What's installed and how it's wired
- Wi-Fi coverage and dead spots
- Circuits, contracts, and failover
- Cabling quality and labelling
Where every engagement starts
Groundwork
A fixed-fee audit that documents your environment and hands you a plan you keep — whether or not you hire us.
Not ready for that yet?
Start with a free security scan
Automated, takes about a day, and needs nothing installed on your systems. No obligation and no sales call attached. If it comes back clean, we'll tell you that.
Request the free scan- What's exposed to the internet from your network
- Whether staff credentials have appeared in a known breach
- Email configuration — can someone spoof your domain?
- Certificate and patch issues visible from outside
The scan tells you what an attacker can see. Groundwork tells you what you actually have. Most clients do the scan first.
Why we do this first
Nobody should support an environment they haven't seen
Most IT providers quote a monthly figure without ever looking in your wiring closet. They're guessing, and the guess gets corrected later — usually upward.
Scope
What we look at
02
Devices & users
- Full equipment inventory
- Age, warranty, replacement due dates
- Patch levels and end-of-support systems
- Who has access to what
03
Security & compliance
- Endpoint protection — and whether it's watched
- Backups, and when a restore was last tested
- Network segmentation for card data
- What fails a cyber insurance questionnaire
04
Licensing & spend
- What you're paying for
- What's unused or duplicated
- Where the money is actually going
Deliverable
What you get
A written report, not a sales deck. You keep all of it — take it to another provider if you'd rather.
Documentation
Diagrams, inventory, and configuration notes you can hand to anyone.
A prioritized fix list
Sorted into urgent, soon, and eventually — with costs against each item.
Risk findings in plain language
What could go wrong, how likely it is, and what it would cost you.
Process
How it runs
Most single-location engagements run about a week end to end.
- 1
Scoping call
Fifteen minutes to confirm how many locations and roughly what's there. We quote a fixed fee from that.
- 2
On site or remote
We walk the site where we can, and gather what we can remotely where we can't.
- 3
Analysis
We put the findings together, check them, and write the report.
- 4
Walkthrough
We take you through it and answer questions. No obligation to do anything about it.
The fee
Fixed, quoted up front, credited back in full
Based on how many locations and how complex the environment is. No surprises added later. If you start a managed plan with us, the fee comes off your first invoice. If you don't, you've still got the report.
This suits you if
- You're comparing providers and want to compare like for like
- You've inherited systems nobody has documented
- An insurer or customer is asking questions you can't answer
- You're opening another location
- Things keep breaking and nobody can say why
It doesn't if
- You have one specific problem and just want it fixed
In that case don't buy an audit — call us and we'll quote the fix. Groundwork is for when the picture itself is unclear.
Next step
Start with a scoping call.
Fifteen minutes, no charge. We'll tell you whether Groundwork is worth doing — or whether the free scan is the better place to begin.
Book a call