PHOTO — helpdesk / remote support
Managed IT & Support
Monitoring, patching, and a helpdesk staffed by people who already know your setup.
- 24/7 monitoring & alerting
- Patch & update management
- Vendor management
Enterprise-grade IT for restaurants, offices, and growing businesses
Your IT department, wherever your locations are
We build the infrastructure — cabling, networks, cameras — and then manage all of it on one flat monthly contract. Remote by default, on-site when it matters.
PHOTO — network rack / patch panel
PHOTO — network cabinet behind a POS counter
PHOTO — cabling run / ceiling tray
PHOTO — technician working on site
Track record
Proven, one deployment at a time
200+
Endpoints secured in a single rollout
5
States with active engagements
24/7
Monitoring on managed sites
55
Findings in a recent security audit
What we do
End-to-end IT that keeps your business running
Three core offerings here. The full six-service breakdown lives on the services page.
PHOTO — cabling / rack build
Build & Infrastructure
Cabling, racks, switches, access points, and cameras — installed, labelled, documented.
- Structured cabling & fiber
- Networks & enterprise Wi-Fi
- Cameras & AV
PHOTO — security / endpoint console
KirronShield
Our managed security suite. Endpoint protection, email defense, and compliance support — actively watched, not just installed.
- Managed EDR
- Email security & phishing defense
- Compliance documentation
Where every engagement starts
Groundwork.
Before anyone signs a monthly contract, we document what you actually have. Groundwork is a fixed-fee audit and remediation plan — network, devices, security gaps, licensing, and what it will cost to fix. You keep the report either way.
- Full site and network documentation — what's installed, how it's wired, what's aging
- Security and compliance gap review — the things that would fail an insurance questionnaire
- A prioritized fix list with costs — urgent, soon, and eventually
- Yours to keep — take it to another provider if you'd rather
The Groundwork fee is credited back in full when you start a managed plan.
Start with GroundworkPHOTO — site survey / documentation in progress
Managed plans
Three levels. No hourly billing.
Flat monthly, month to month, 30 days notice to cancel. Everything listed is included.
Essential
For small teams that mostly need things to keep working.
- 24/7 monitoring & alerting
- Patch & update management
- Endpoint protection
- Remote support
- Monthly status report
Business
Full coverage with KirronShield and on-site support.
- Everything in Essential
- KirronShield security suite
- Email security & phishing defense
- Dark web monitoring
- Scheduled on-site visits
- Priority response
Complete
For businesses carrying card data or a compliance obligation.
- Everything in Business
- Unlimited remote support
- Security awareness training
- Vulnerability scanning
- Cyber insurance documentation
- Quarterly business review
Servers, camera monitoring, and new location buildouts quoted separately · Multi-location discounts available
Our clients
Businesses that trust us to keep the lights on
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Let's get started
How it works
- 1
Discovery call
A short conversation about your locations, your tools, and what's currently breaking.
- 2
Groundwork audit
We document what you actually have — network, devices, security gaps — and hand you the findings.
- 3
Build & onboard
Infrastructure work, device setup, access control, and documentation your team can follow.
- 4
Ongoing management
Monitoring, support, and quarterly reviews on what broke, what's aging, and what's next.
Client stories
Hear it from them, not us
Testimonial slot — awaiting a real quote. The strongest ones name a specific problem and a specific outcome.
Testimonial slot — a referral partner works here too, speaking to how you handle dispatched work and turnaround.
Trusted partners
Working with the platforms you already run
Microsoft 365
Google Workspace
UniFi
Meraki
CrowdStrike
Pax8
Next step
Let's talk about what you're running.
A short call to understand your setup. We'll tell you what we'd do first — whether or not you hire us.
Book a call