Managed IT & Support
Monitoring, patching, and a helpdesk staffed by people who already know your setup.
- 24/7 monitoring & alerting
- Patch & update management
- Vendor management
Enterprise-grade IT for restaurants, offices, and growing businesses
Your IT department, wherever your locations are
We build the infrastructure — cabling, networks, cameras — and then manage all of it on one flat monthly contract. Remote by default, on-site when it matters.
Track record
Proven, one deployment at a time
200+
Endpoints secured in a single rollout
5
States with active engagements
24/7
Monitoring on managed sites
55
Findings in a recent security audit
What we do
End-to-end IT that keeps your business running
Three core offerings here. The full six-service breakdown lives on the services page.
Build & Infrastructure
Cabling, racks, switches, access points, and cameras — installed, labelled, documented.
- Structured cabling & fiber
- Networks & enterprise Wi-Fi
- Cameras & AV
Managed security
Sophos protection on every device, with 24/7 managed threat response on Business and Complete — actively watched, not just installed.
- Sophos 24/7 managed threat response
- MFA, Keeper password manager & phishing training
- PCI compliance documentation
Where every engagement starts
Groundwork.
Before anyone signs a monthly contract, we document what you actually have. Groundwork is a fixed-fee audit and remediation plan — network, devices, security gaps, licensing, and what it will cost to fix. You keep the report either way.
- Full site and network documentation — what's installed, how it's wired, what's aging
- Security and compliance gap review — the things that would fail an insurance questionnaire
- A prioritized fix list with costs — urgent, soon, and eventually
- Yours to keep — take it to another provider if you'd rather
The Groundwork fee is credited back in full when you start a managed plan.
Start with Groundwork
Managed plans
Three levels. One flat price per user.
Flat monthly per user, month to month, 30 days notice to cancel. Onboarding included with a 12-month agreement. Offices under 10 people can start at $49 per user.
Essential
$95 /user/mo
Core support and protection for small teams.
- Remote help desk, business hours
- 24/7 device & network monitoring
- Patching & Microsoft 365 administration
- Sophos antivirus with ransomware protection
- Microsoft 365 or Google backup
Business
$145 /user/mo
Our most popular plan: managed security and onsite support.
- Everything in Essential
- Sophos 24/7 managed threat response
- Keeper password manager
- MFA & sign-in security policies
- Phishing tests & staff training
- Onsite support when remote can’t fix it
- Quarterly IT review
Complete
$195 /user/mo
For businesses carrying card data or a compliance obligation.
- Everything in Business
- Priority support queue
- Annual IT budget & roadmap
- PCI compliance documentation
- Annual security assessment
Servers, camera installs and new location buildouts quoted separately · Restaurants from $399 per location · See full pricing
Let's get started
How it works
- 1
Discovery call
A short conversation about your locations, your tools, and what's currently breaking.
- 2
Groundwork audit
We document what you actually have — network, devices, security gaps — and hand you the findings.
- 3
Build & onboard
Infrastructure work, device setup, access control, and documentation your team can follow.
- 4
Ongoing management
Monitoring, support, and quarterly reviews on what broke, what's aging, and what's next.
Next step
Let's talk about what you're running.
A short call to understand your setup. We'll tell you what we'd do first — whether or not you hire us.
Book a call